Terms of Service — Grace Empire Healthcare Services Inc.

TL;DR: This site shares general information about our shared living homes, care packages, and how to contact us. Nothing here is a substitute for medical or legal advice. Use the Table of Contents to jump to Data Requests or Contact details.

Quick Navigation — Table of Contents

Last updated: January 2025. These Terms govern your use of the Grace Empire Healthcare Services Inc. website. They are written in plain language and divided into short, clearly labeled sections. If you need help finding something, use the table of contents or contact our office directly.

Terms & Data Request Section (Rewritten for Clarity)

Structured legal content with plain-language summaries, clear obligations, and an actionable data-request flow so users can read quickly and take the next step with confidence.

This website provides general information about Grace Empire’s Shared Living Homes, care packages, service offerings, contact details, inquiry forms, and booking options. Nothing on this site constitutes medical, legal, or emergency advice — always consult a licensed professional for those needs.

Purpose of the Website

What this section covers: why we publish this site and what you can expect to find here.

We publish this site to describe our shared living homes, care packages, and the contact pathways for inquiries and bookings. The material is informational only: service availability, pricing and assessments vary and require direct confirmation with an intake assessment. Do not rely on this content for medical or legal decisions.

Your Responsibilities

Simple rules for using the site and protecting the experience for everyone.

When using the website you agree not to submit false or misleading information, to avoid interfering with site functionality, and not to attempt unauthorized access. Respect intellectual property and only reproduce content with our written permission. Breach of these responsibilities may lead to blocked access or further action.

Inquiry & Booking Process

How inquiries are handled and what a contact does (and doesn’t) guarantee.

Submitting an inquiry allows us to contact you via phone, email, or SMS (if you opt in). An inquiry is not a booking or a guaranteed service — all placements are subject to assessment, eligibility checks, and availability. We’ll confirm next steps and timelines after completing our intake process.

Accuracy of Information

We try to be accurate — here’s how updates and discrepancies are handled.

We strive to keep information current, but availability and pricing may change without notice. Content may contain errors; where discrepancies occur, contact our office for confirmation. Official service agreements and assessments supersede web content when discrepancies arise.

Limitation of Liability

What we are and aren’t responsible for when using the website.

Grace Empire is not liable for decisions made solely on website content, temporary outages, or third-party links and services. Use of this website is at your own risk. Where legal or clinical decisions are required, seek professional advice — the website is not a replacement for those services.

Intellectual Property

Ownership and acceptable use of our content and branding.

All content on this site — written copy, images, branding, layout, and downloadable materials — is the property of Grace Empire Healthcare Services Inc. Unauthorized copying, redistribution, or modification is prohibited without written consent.

Updates to These Terms

How and when we change the Terms and how to keep informed.

We may update these Terms at any time. When we make material changes, we will post the date and a summary of the change. You are responsible for reviewing the Terms periodically. Continued use after updates constitutes acceptance of the revised Terms.

How to Submit a Data or Privacy Request

Step-by-step guide and required information so data requests are processed quickly.

To request access, correction, deletion, or portability of personal data, please use the form or contact details below. Provide your full name, relationship to the client (if applicable), what records you’re requesting, proof of identity, and your preferred contact method. We will acknowledge receipt within 5 business days and complete validated requests in accordance with applicable law.

How it works (step-by-step)

  • 1) Prepare: gather proof of identity and specific details (dates, record types).
  • 2) Submit: click the 'Submit Data Request' button or email privacy team.
  • 3) Confirmation: we’ll acknowledge within 5 business days with next steps.
  • 4) Resolution: validated requests are completed within the timeframe required by law; complex requests may take longer and we will explain why.

What we need to process your request

  • Full legal name (and client name if different)
  • Date of birth or client ID
  • Description of records requested
  • Proof of identity (photo ID) or authorization

Contact & Legal Footer — Action and Support

Grace Empire Healthcare Services Inc.

16 John Best Ave, North York, ON M9N 1C3, Canada

Office hours: Mon–Fri, 9:00 AM – 5:00 PM (appointments by request)

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This document is informational and does not replace legal advice or individualized care planning. For urgent matters call our phone number directly.

© 2025 Grace Empire Healthcare Services Inc. All rights reserved.